CLOC CGI 2025 - Visit ELM Solutions - Booth 217

 
 
 
 

Optimize workflows. Control costs. Maximize impact.

Here’s where you can find Wolters Kluwer during CLOC:

 
 

Transforming Legal Operations: From Administrative Support to Strategic Enabler

 

May 7, 2024 | 10:00 AM | Juniper Ballroom 1

Speakers: Jennifer McIver, Stacy Lettie (Organon), Dana Harris (Equitable), Maitane Arozena​ (Citi)

 

Join us for a panel discussion featuring thought leaders in legal operations as they explore what it takes to move from an administrative support function to a strategic leader and partner within the legal department. Through real-world examples, our panelists will illustrate the differences between operational support and strategic contributions, sharing practical insights on how to make this transformation, and how technology can play a pivotal role in the transformation.​
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Key Discussion Points:​

  • Defining Strategic vs. Administrative Roles in Legal Operations: What does it mean to be strategic? How do strategic contributions differ from traditional support tasks? What role does technology play?​
  • From Cost Center to Value Driver: Examples of how strategic legal operations reduce costs, optimize resources, and improve decision-making,​
  • Vendor Management: Building a strategic vendor management program that optimizes law firm relationships and effectively controls costs.​
  • Predictive Analytics and Data-Driven Insights: Moving from reactive tasks to proactive, data-informed decision-making that supports risk management and business growth.​
  • Workflow Automation and Process Improvement: How automating repetitive tasks and streamlining workflows shifts legal ops teams from merely supporting functions to enabling efficiency and scalability.​
  • Performance Metrics and KPIs: Setting measurable goals that align with business objectives and showcase legal operations' impact beyond administrative duties.
 
 

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