/ Training Services Request | Passport System Administration

Professional Services Learning Institute
Training Services Request

Passport System Administration (“Admin Toolkit”)

(Live, instructor-led training, offered at Wolters Kluwer ELM Solutions, Houston, Texas)

Course Objective: The Passport System Administration (“Admin Toolkit”) course provides resources with an understanding of the out-of-the-box administrative features and functionality available to manage security, roles, permissions, scheduled jobs, notifications, error manager and invoice resolution, user management, and more. It is designed to ensure a baseline understanding of what a Client System Admin can do to maintain their production solution and support the Legal and/or Claims business on a day-to-day level.

Location: Wolters Kluwer ELM Solutions, Houston, Texas

Course Details & Logistics:

  • Prerequisites:
    • This course is intended for users who have performed in a system administrator role for other systems.
    • System Administrators attending this course should already have a proficient level of knowledge of the user-facing application.
  • Fees
    • This course is free of charge. No fees will be billed to Clients for attending this course at Wolters Kluwer locations.
    • Clients may send up to two (2) people per calendar year.
  • Expenses: Clients are responsible for expenses incurred to attend this training.
  • Duration: This course runs for 1.5 to 2.0 days.
  • Start/Stop Time
    • Class begins at 9:00 AM CST and ends at 5:00 PM CST, each day.
    • Classes typically run Wednesday through Thursday.
  • Equipment & Logistics:
    • Clients must bring their laptops to take this class. Must be able to access Chrome.
    • Wolters Kluwer will provide a second monitor, keyboard, mouse, and WIFI connection.
    • Materials will be provided ahead of the Houston onsite training event for download, referenced as soft copies during class.
    • Wolters Kluwer will print and distribute the Activity Guide.
    • Maximum number of participants per event is 10. First come, first served based on registration received date and time.*
  • Alternatives to obtain training for this course:
    • Clients requiring this training course on dates not offered may inquire with their Account Manager for options.
    • Fees may apply to offer training outside the Wolters Kluwer published schedule (live virtual or client site training, etc.).

*Wolters Kluwer reserves the right to reschedule training events if the planned number of attendees is below our minimum thresholds. If an event requires rescheduling, we will communicate approximately two weeks before the scheduled training.

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